Work

Scaling Bigeye for enterprise customers
How we raised our Average Sale Price (ASP) by focusing on enterprise customers. Led a multidisciplinary team of product and brand designers to update our app, brand, and marketing site.
Strategy
Management
Coaching
Design system
Branding

Scaling Bigeye for enterprise customers
How we raised our Average Sale Price (ASP) by focusing on enterprise customers. Led a multidisciplinary team of product and brand designers to update our app, brand, and marketing site.
Strategy
Management
Coaching
Design system
Branding

Lightstep Sandbox
How we created a gamified learning experience to accelerate customer acquisition. Lightstep Sandbox became the number one source of Sales Qualified Leads (SQLs) and smashed our self-service sales goal.
Product design
Strategy
User research
UX
UI

Lightstep Sandbox
How we created a gamified learning experience to accelerate customer acquisition. Lightstep Sandbox became the number one source of Sales Qualified Leads (SQLs) and smashed our self-service sales goal.
Product design
Strategy
User research
UX
UI

Lightstep Add a Service
How we fixed a broken onboarding experience. With Lightstep Add a Service flow, developers can instrument and configure services to start monitoring performance in minutes.
Product design
Usability testing
UX
UI

Lightstep Add a Service
How we fixed a broken onboarding experience. With Lightstep Add a Service flow, developers can instrument and configure services to start monitoring performance in minutes.
Product design
Usability testing
UX
UI

Lightstep Workflow Links
No more searching for URLs and transcribing context during a stressful outage. Lightstep Workflow Links use span tag metadata to create dynamic links, so switching tools is 1-click.
Product design
User research
UX
UI

Lightstep Workflow Links
No more searching for URLs and transcribing context during a stressful outage. Lightstep Workflow Links use span tag metadata to create dynamic links, so switching tools is 1-click.
Product design
User research
UX
UI

Redesigning Bread for growth
Bread wanted to expand beyond early crypto adopters but were held back by lost wallets. We redesigned the product to put security first and grew the user base by 2M in 6 months.
Product design
User research
UX
UI
Branding

Redesigning Bread for growth
Bread wanted to expand beyond early crypto adopters but were held back by lost wallets. We redesigned the product to put security first and grew the user base by 2M in 6 months.